Terms & Conditions

TERMS OF USE

By using our site, you agree to the terms of use and agree to follow and be bound by these terms. We do not warrant that the information on our website is accurate, complete or current. This includes pricing and availability information.

Please allow 3-5 business days for order processing and payment verification. 


COPYRIGHT & TRADEMARKS

Materials, images, illustrations, designs, icons, etc. are all copy written and trademarked under legal authority of “Southside Peninsula”


CORRECTION OF ERRORS & INACCURACIES:

Information on this site may contain typographical errors or inaccuracies, some information may not be complete or current. Southside Peninsula reserves the right to correct errors, inaccuracies, and to change or update information any time with out notice (Including after you’ve submitted your order.)


COLORS

Southside Peninsula puts forth efforts to accurately display the colors on it’s products. Southside Peninsula does not guarantee that your monitors display of any colors will be accurate.


RETURN/EXCHANGE POLICY

RETURN/EXCHANGE FORM - Coming Soon

Our store accepts exchanges only. Please be advised that we cannot accept items being returned for a refund.

  • Exchanges are accepted within 30 days of order arrival to customer.
  • Clothing that has been washed or worn cannot be accepted for exchange.
  • Music, media and accessories must be unopened, unused, and in condition as received.

If you wish to exchange your item(s), please complete the following steps:

Step 1
Please print and fill out returns form HERE

    Step 2
    Use original packaging (if possible) to return your item(s) to the following address including the note referenced in step one:

    Southside Peninsula Returns Department
    217 Wrangler Drive
    Coppell, Texas, 75019
    Disclaimer: this address should be used only for product returns.

    How long will it take for my Return/Exchange to be processed?
    Due to the overwhelming support, please allow up to 30 business days for your order to be processed through our exchange department. A representative will be in contact with you (via the email address used to place your order) to provide further details and updates.

    Return Tracking
    Make sure to use a shipping method with tracking and hold onto your tracking number when you return the items for exchange. We cannot be held responsible for any returned merchandise unless we have obtained proof of delivery.

    What if the exchange item I want is out of stock?
    Due to high demand and varying stock levels, we cannot guarantee your item desired for exchange will be in stock. If we are unable to offer exchanges because a specific style or size has sold out, we will contact you for alternative options. 


    SHIPPING AND DELIVERY

    All orders are shipped USPS flat rate by size.

    Small flat rate envelope

    Medium flat rate box

    Large flat rate box

    Virginia residents incur sales tax provided Virginia state law. International customers are responsible for all fees and shipping cost provided during check out.

    Any other questions please refer all questions to sales@sspzworld.com


    PRODUCT AVAILABILITY

    Although merchandise may be indicated on site, we can not guarantee product availability or immediate delivery. Southside Peninsula reserves the right without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.


    CUSTOMER PRIVACY

    Southside Peninsula respects our customers account information as private and confidential information and will never share with any third parties or individuals.


    CONTACT INFORMATION

    For all inquiries regarding information about Southside Peninsula please contact: 

    Telephone: (323)815-4959

    Email: sales@sspzworld.com

    Address: P.O. Box 12101, Newport News VA 23612, United States